AI implementation
Repetitive, text/image-based, with relatively stable rules — that's exactly where you're paying the most.
If someone on your team does the same thing 50 times a week — that's a candidate for AI.
In short
The best candidates are repetitive processes that work with unstructured input (emails, PDFs, contracts, conversations), have relatively stable rules, and a quantifiable cost of error. Specifically: email triage and response, lead qualification, data extraction from documents, call summarization, internal assistants for documentation, invoice reconciliation.
- Anything repetitive involving text/image/voice
- Anything that means "read, understand, decide, write"
- Anything that today is "copy from A to B and fill in"
- Anything that's waiting in a queue because "no one gets to it"
Top 10 processes with fast ROI (Return on Investment — the return on an investment) (from our projects)
The list that appears most often in our audits, regardless of industry:
- Triage and automated response to commercial emails
- Lead qualification from web forms + scoring in CRM (Customer Relationship Management — system for managing customer relationships)
- Data extraction from PDF invoices/contracts
- Summarization of sales calls and logging in CRM
- Internal assistant for internal documentation (RAG — Retrieval-Augmented Generation, a model that answers ONLY based on provided sources, with citations)
- Reconciliation of invoices vs. orders vs. payments
- Answering repetitive customer questions (live FAQ)
- Pre-filling standard contracts / offers
- Contract monitoring and alerts on sensitive clauses
- Generating weekly reports from multiple sources
How to choose the first one
With a simple rule: volume (hours/month) × hourly cost × error frequency. The highest score gets priority. You don't start with "the coolest," but with "the most painful."