Terms & Conditions

Last updated: February 16, 2026

1. General Information

This website is operated by Visual-AI-Labs (Visual Concept S.R.L.), a company registered in Romania. By accessing and using this website, you agree to these terms and conditions in full.

Visual-AI-Labs reserves the right to modify these terms at any time. The updated version will be published on this page.

2. Services

Visual-AI-Labs provides software development, AI automation, IT consulting, and web hosting services. All services are delivered according to specifications agreed individually with each client.

Prices and delivery terms are established through individual contracts for each project.

3. Personal Data Protection (GDPR)

In accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679), Visual-AI-Labs processes personal data with strict respect for your rights.

Data collected through the contact form (name, email, company, project description) is used exclusively to respond to your inquiry and to contact you regarding the proposed project.

We do not share, sell, or transfer your personal data to third parties, except as required by law.

Data is stored on secure servers within the European Union and is retained only as long as necessary for the purpose for which it was collected.

4. Your Rights (GDPR)

You have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you.

• Right to rectification — you may request correction of inaccurate or incomplete data.

• Right to erasure ('right to be forgotten') — you may request deletion of your personal data.

• Right to restriction of processing — you may request limitation of how we use your data.

• Right to data portability — you may request transfer of your data in a structured format.

• Right to object — you may object to the processing of your data in certain circumstances.

To exercise these rights, contact us at lucian.pampu@visualconcept.ro.

5. Cookies

This website uses essential cookies for proper functionality. We do not use marketing or tracking cookies without your explicit consent.

Essential cookies include: language preference and browsing session.

6. Intellectual Property

All content on this website — texts, images, design, source code, and graphic materials — is the property of Visual-AI-Labs and is protected by copyright law.

Reproduction, distribution, or use of content without the written consent of Visual-AI-Labs is prohibited.

7. Limitation of Liability

Visual-AI-Labs makes every effort to ensure the accuracy of the information presented on this website. However, we do not guarantee that the information is complete, up-to-date, or error-free.

Visual-AI-Labs is not responsible for direct or indirect damages resulting from the use of this website.

8. Applicable Law

These terms and conditions are governed by Romanian law and applicable European Union regulations. Any disputes will be resolved by the competent courts in Romania.

For questions about these terms, please reach out via our