Immediate post-experience feedback collection
QR code on the table, receipt or SMS sent automatically after the visit — the client rates in 30 seconds while the experience is fresh.
Rating Systems for Managers
Internal feedback that protects your online reputation and improves services in real time.
Negative reviews on Google, TripAdvisor or Booking can destroy a business's reputation before the manager even knows a problem occurred. We build internal rating systems for hotels, restaurants, cafés, spas, salons, clinics or any service-oriented business. The client submits feedback immediately after their experience — the manager receives it instantly, can react, reward the team or resolve the issue. Excellent ratings are guided toward Google. Negative ones stay internal for improvement.
Real-time manager dashboard
Every rating reaches the manager instantly: department, employee, issue type — with the ability to react immediately.
Smart filtering: internal vs public
Positive ratings (4-5 stars) are automatically directed to Google Reviews or TripAdvisor. Negative ones stay internal for resolution.
Analytics by category and employee
Detailed reports by service, room, table, employee or period — you identify exactly what works and what needs improvement.
Team reward system
Managers can reward employees with the best ratings, building a culture of service excellence.
Critical experience alerts
At a 1-2 star rating, the manager receives an immediate alert and can contact the client before they post on social media.
Benefits
- Significant reduction in negative public reviews
- Manager informed in real time about any issue
- Motivated team through measurable positive feedback
- Organic growth of Google and TripAdvisor rating
- Concrete data for management decisions
- Live in max 14 days
Live Demo: RateMyBizz: See the system in action — RateMyBizz.com
RateMyBizz is our internal rating platform, built on the exact same technology we offer our clients. It intercepts complaints internally, turns positive experiences into public reviews on Google and TripAdvisor, and gives managers a real-time dashboard with detailed analytics.
- Feedback collected via QR code or direct link — in 30 seconds
- Smart filtering: 4-5 ★ → Google/TripAdvisor, 1-3 ★ → stays internal
- Dashboard with analytics per employee, department and period
- Automatic translation into 22 languages for international guests
- Real-time critical alerts for 1-2 star ratings
- Full implementation in just 10 minutes
Visual-AI-Labs is a web design and web development agency in Sibiu, Romania, specialized in custom software and AI automations.
We deliver complete web and mobile app development, SaaS platforms, CRM systems and AI integration for businesses across Romania and Europe.
Every web development and custom software project is delivered within 30 days, regardless of complexity.